Privacy Policy

Our website address is: https://littlegigglestreet.co.uk

1. Introduction and general terms

Little Giggle Street is committed to protecting any personal information we obtain about you. This Privacy Policy sets out how we obtain, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.

This privacy policy explains the following:

  • What information Little Giggle Street may collect about you.
  • How Little Giggle Street will use information we collect about you.
  • When Little Giggle Street may use your details to contact you.
  • Whether Little Giggle Street will disclose your details to anyone else.
  • Your choices regarding the personal information you provide to us.
  • The use of cookies on Little Giggle Street’s website and how you can exercise your choices in relation to those cookies.

The Little Giggle Street website contains hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including policies on their use of cookies, and we urge you to review them. They will govern the use of personal information you submit, or which is collected by cookies whilst visiting these websites. We cannot accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

2. Who we are

Little Giggle Street is the trading name of Giggle Street Ltd which is a registered company.

3. What information will Little Giggle Street collect about me?

When you contact Little Giggle Street to make enquires about our services, or sign up to our newsletter, or you telephone, email, write to Little Giggle Street, or engage with Little Giggle Street via social media channels, we may receive and retain personal information about you. This can consist of information such as your name, email address, telephone or mobile number.

By submitting your details, you enable Little Giggle Street to provide you with the goods, services, information, activities or online content you select.

If you are simply browsing our website as an anonymous visitor, Little Giggle Street may still collect certain information from you, such as your IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet).

Little Giggle Street also uses cookies. Cookies are small text files on your device. They are made by your web browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s server. They improve your experience of using a website, for example, by remembering your preference settings and by measuring your use of a website to ensure that it meets your needs. See Section 11 below for more detail on how we use cookies and how you can control your cookie preferences.

4. How will Little Giggle Street use the information you collect about me?

Little Giggle Street will use your personal information for several purposes including the following:

  • In relation to any correspondence, you have entered into with us whether by letter, email, text, social media, message board or any other means.
  • For marketing purposes where you have specifically consented to receive marketing communications from us.
  • To provide you with information about our activities or online content you have agreed to receive.
  • To personalise the way Little Giggle Street content is presented to you.
  • To use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries.
  • To analyse and improve the activities and content offered by the Little Giggle Street website to provide you with the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

5. Will I be contacted for marketing purposes?

Little Giggle Street will only contact you for marketing purposes where you have provided us with freely given consent to do so.

6. Will Little Giggle Street share my personal information with anyone else?

We will only use your information within Little Giggle Street for the purposes for which it was obtained. Little Giggle Street will not, under any circumstances, share or sell your personal data with any third party for their own marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.

7. Offensive or inappropriate content placed on the Little Giggle Street website

If you post or send offensive, inappropriate or objectionable content to or anywhere on the Little Giggle Street website or otherwise engage in any disruptive behaviour on any Little Giggle Street service, we may use your personal information to stop such behaviour.

8. Cookies Policy - information Little Giggle Street collects from your computer or mobile device

a. What is a cookie?

Cookies are small text files on your device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s server. Cookies are useful because they allow a website to recognise a user’s device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.
They can also help to ensure that adverts you see online are more relevant to you and your interests.

b. Why does Little Giggle Street use cookies?

Like many websites, Little Giggle Street uses cookies in order to provide you with a more personalised web service.

Cookies help us identify which bits of our website people are using and help us do work on those sections of the website to improve the user experience. We also use cookies to help show content on our site which is relevant to you and your interests.

Information supplied in cookies also allows us to measure the effectiveness of online marketing campaigns for Little Giggle Street. This enables us to ensure any money we spend on digital marketing gives us a good return on investment.

For further information on Little Giggle Street cookies and how to control your cookie preferences see our Cookie Policy

9. Changes to Little Giggle Street's Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Little Giggle Street. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Little Giggle Street website to submit personal information to Little Giggle Street. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

Updated August 2024

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We accept payments through Dojo. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Dojo Privacy Policy for more details: https://dojo.app/legal/privacy/

WooCommerce Bookings

We use WooCommerce Bookings, please view their privacy policy: https://woocommerce.com/document/marketplace-privacy/#woocommerce-bookings